Caseable
Caseable Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Caseable has 1.9 star rating based on 111 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Free voucher from qvc purchase, Free caseable voucher offer from hsn, Offered free caseable through hsn.
Cons: No person to conatact by phone for customer service, No customer service phone or live chat, Sent the wrong size.Recent recommendations regarding this business are as follows: "Be aware as why enclose leaflet if don't work", "Do not use the company", "Use a better rated company", "Have Patience", "I would not recommend this to anyone keep your money and shop elsewhere".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Caseable has 1.9 star rating based on 111 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Free voucher from qvc purchase, Free caseable voucher offer from hsn, Offered free caseable through hsn.
Cons: No person to conatact by phone for customer service, No customer service phone or live chat, Sent the wrong size.Recent recommendations regarding this business are as follows: "Be aware as why enclose leaflet if don't work", "Do not use the company", "Use a better rated company", "Have Patience", "I would not recommend this to anyone keep your money and shop elsewhere".
Most users ask Caseable for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Caseable Reviews
"My order is wrong but a blank white side and know what to get a hold of anyone to fix it. It was ordered correctly. I even had a screen shot of the preview"
The product is printed wrong and there is literally no customer service. All the numbers ring busy and the email is a joke.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Barrow In Furness, Cumbria
Brought a Amazon tablet from QVC and inside was a leaflet to get a smart case from caseable to activate using caseable.co.uk/fire-hd19-21 when enter this says page not found.
Then went to caseable.co.uk/voucher-help and that page not found either. How do I get my tablet smart case.??
User's recommendation: Be aware as why enclose leaflet if don't work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The case was too small and I want my money back!
I received my case but it was to small mailed it back and they won't send me back my refund!
No customer service phone number available and the Better Bussiness Burea does not recommend using them! I am not a happy customer what so ever. I going to have to file a complaint with my banking firm to get my money back.
- Do not order from them
Preferred solution: Full refund
User's recommendation: Do not use the company
Longstanton, Cambridgeshire
I cannot obtain my voucher code for the Fire HD 8 Tablet Smart Case for my Tablet I purchased
When I purchased my Fire HD 8 Tablet and received the tablet I received with it from caseable an activation Instruction card to enter a Voucher Code at checkout, on the Card there is what appears a set of letters ie: AMZHDDRLWWM, a note above these letters states that the Code contains Letters and numbers, but in the letters there are no numbers, where are the Voucher code Letters and Numbers to be found, this Voucher Code is required to obtain the Fire HD 8 Tablet Smart Case.
Please provide me with the information I need.
Regards, Marie Collins.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Frustrating unsatisfactory experience
I've been going back and forth with this issue for over 6 weeks. There are issues of not being able to get a hold of anyone.
Of slow response time of an absolute made up response. With no relationship to what my actual issue is. The website being completely unreliable.
Of the order being printed the wrong way even though it was sent the right way. NOT EVEN CLOSE.!!
- Completely frustrating website and service
Preferred solution: Correct product. And a valid voucher
User's recommendation: Steer clear.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Voucher not fulfilled for kindle case
Paid voucher was not fulfilled because of 3 month dead line. When given as gifts these deadlines are inside the box with no deadline warning
- Not customer friendly
Preferred solution: Deliver product or service ordered
User's recommendation: Use a better rated company
Chicago, Illinois
I Can't Get Anyone To Send Me A Return Shipping be Label
I Need A Return Shipping Label. I Don't Like Online Customer Service.I Need To Speak To Someone Please
User's recommendation: Have Patience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My order is wrong but a blank white side and know what to get a hold of anyone to fix it. It was ordered correctly. I even had a screen shot of the preview
The product is printed wrong and there is literally no customer service. All the numbers ring busy and the email is a joke.
- Other one i ordered was right
Preferred solution: The correct print on my case.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven't received my product and I can't get answers
I bought a tablet which came with a case able voucher. I created an account and ordered my two personalized cases at the same time.
They both took a while to even receive the shipping confirmation and again weeks before item was shipped on one item. It has been a month since the second item said it was getting ready to ship and I haven't received it and it's three days from Christmas and I can't talk to anyone!
- You can personalize
- Slow process
- Unable to talk to customer service
Preferred solution: Deliver product or service ordered
User's recommendation: The process is slow and there is no way of getting hold of a live customer service team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing order
kissable stinks they use cheap *** UPS, mail, innovations, and the US PS I finally got an order today after arriving in Columbus Ohio last Monday it finally arrived at the post office where it was supposed to go and the box was damaged and it was empty
- No pros
- Use the cheapest shipping without giving us the opportunity to pay for something better
Preferred solution: A replacement order shipped by FedEx or UPS ground
User's recommendation: my recommendation is to stay away from cassiable
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Navi Mumbai, Maharashtra
I did't want to give my card number out and she did't let me tell her that
i ordered a free case for my fire tablet and it was a mountain scene but i got a leopard one i don't like
- Not what i ordered
Preferred solution: the fire tablet case i ordered free from hsn was to be a mountain scene
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible Customer Relations. Failure to deliver!
I ordered a case for my Fire HD tablet (voucher furnished by QVC) and a screen protector ($9.99). Case able has failed to deliver.
Date order placed: Nov 19, 2022. Have not received the Items ordered as of December 10. Cannot get an adequate email response regarding delivery. Attempted to reach their customer service dept.
(855-912-****) . No operators available to take the call. Biggest problem is they use the cheapest (unreliable) method of shipping.
Not a good company to do business with. Will not do business with this company again.
- Lack of customer support
Preferred solution: Deliver product or service ordered
User's recommendation: Do not do business with this supplier. Stay away. Buy from Amazon or Ebay.
I tried emailing, but got no response.
I got a voucher for a free case and I got the case and it's backwards and upside down. The flap that opens the case is supposed to be on the left side but its on the right and the logo is upside down.
I've emailed the company weeks ago and haven't heard from them so I emailed them again and still haven't heard anything. My grandparents also got cases and their's aren't upside down, they are the correct way.
- Case protects my tablet
- Logo is upside down and the case is backwards
Preferred solution: A new case that's not upside down
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Woodlands, Texas
Non receipt of product order in August 2022
I have received nothing but excuses from your company regarding the receipt of product. I will issue complaint with Better Business Bureau
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Be careful of this company.
Russellville, Kentucky
Never received order no response
Ordered my case from caseable in Dec of 2022 I placed an order from HSN and was supposed to get a free case from caseable I also ordered two screen savers for two tablets which I never received, I have been requesting a refund ever since no response at all. Terrible customer service. This is unprofessional and annoying guess they just keep your money and ship no products
User's recommendation: I would not recommend this to anyone keep your money and shop elsewhere
How can I get my case
My tablet cover was sent bake to you the post office said that it did have the right address on the package like to know if you can sent it bake to me with the right address my order number is us75061 .... My address is 51074 Mott rd. Lot 79 Canton mi 48188 My name is Glenna Hunter My phone number is 734-686-**** Thank you Glenna
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burlington, New Jersey
If I could give a - 0, I would.
Received a voucher for a free case from this company when I purchased an Amazon fire 10" 11th generation From QVC. The company can not be reached by phone.
I've contacted QVC they say it's not their vendor it's Amazon's. Contacted Amazon, they no nothing. Received confirmation of order, yet its unable to be tracked. This company must not exist.
When I tried to chat with Caseable.com, they said to sent them $1.00 to chat. What the *** They just kept passing me back and forth, still no answers
User's recommendation: Seems to be fraudulent business, bad reviews. Not to happy with QVC right now, either
Companies Similar to Caseable
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.